Why do types matter?
What do these different preferences mean for working effectively
with them as employees? Plenty! Here’s why.
Extroverts might want to do research by making phone calls and
doing interviews. Introverts might want to check the internet
and the library for the same information, and think through the
Extroverts might want to ask questions about a new program at
a meeting. Introverts may want time to think about the program
and get back to you after the meeting.
People who learn through observation are going to want to ask
a lot of questions, hear a detailed plan, and know that there
are successful cases out there before they go along with a new
plan. People who learn intuitively will get the big picture almost
immediately, but will probably not be the best for handling the
People who make decisions based on what they have thought through
can bring logical, bottom-line oriented thinking to a team. People
who make decisions based on feelings make sure there is buy-in
from others and that everyone has thought through how customers
and other stakeholders are likely to react.
People who deal with the world by organizing it may be busy planning
projects and getting things done. People who deal with the world
by observing and understanding it can provide information and
insight to make sure the right job is being done the right way.
Also, as we get older, we become better at doing things both
ways -- introverts may learn to be more extroverted to do the
things they want to in life. People may balance the logical way
of doing things with taking people’s feelings into account.
You can help employees by recognizing they are different and
giving them the leeway to do jobs their way. Congratulate them
the way they want to be congratulated. Answer as many questions
as they need answered. Put different kinds of people on teams
and encourage them to accept each other for their strengths.