For more information about these standards, certification and other training products, please contact the:

Saskatchewan Tourism Education Council
(Division of Tourism Saskatchewan)
321 - 4th Avenue
SASKATOON SK S7K 2L9
www.stec.com

Phone: 1-800-331-1529
(306) 933-5900
Fax: (306) 933-6250

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1. Describe Interpretation

• describe interpretation
• define personal and non-personal interpretation
• identify benefits of personal interpretation
• describe personal interpretation by setting
• describe personal interpretation by method
• identify benefits of non-personal interpretation
• describe types of non-personal interpretation
  

2. Describe Learning Styles

• identify models of learning psychology
• identify importance of recognizing one's own learning style
• identify importance of incorporating variety of methods in program delivery

3. Identify Importance of Knowing Resource/Subject

• identify imporance of knowing resoucre/subject
• identify importance of handlng direct relationship with subject
• identify importance of knowing sources of information
  

 

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B. Program Development

1. Develop Programs

• define interpretative program
• follow program development process
• prepare content of interpretative program
• prepare for program delivery
• evaluate program

 

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C. Program Delivery

1. Communicate Effectively

• define communication
• define verbal and non-verbal communication
• describe 'sender-message-receiver' communicaiton process
• identfy different question types and appropriate uses
• listen effectively
• follow guidelines for program delivery
• deliver personal interpretation
• follow guidleines for effective writing

2. Respond to Participants' Needs

• describe Abraham Maslow's hierarchy of needs to interpretation
• meet participants' needs and expectations
• respond to undesirable behaviour
• handle complaints

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D. Professionlism

1.Be Professional

• exhibit professional atributes
• describe teamwork
• be a team member
• manage your own time
• outline components of organizational knowledge
• upgrade skills and knowledge
• perform administrative duties

2. Protect Resources

• follow guidleines for protecting resources
• follow environmental and cultural citizenship guidelines

3. Identify Effects of Tourism

• identify effects of tourism

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